Terry Y. April 10, 2020 81 Views 2 Answers Joe S. answered on April 13, 2020 Press the phone button > scroll to system settings > press ok > scroll to connect bluetooth device > press ok > scroll to [select your phone] > press ok. ... find your phone's bluetooth menu > tap sync to connect. Hard reset phone. Turned truck off, restarted. Syncing Your iPhone: Make sure that your iPhone, your car, and the car’s radio/SYNC system is … ... Open the Settings app. Last two months the Sync stopped connecting could not even found the Bluetooth or do reset with ford tech support on the phone, the software is outdated. Out of the blue phone will not pair with Sync. 2016 Fusion SE. Turn the car off, plug the fuse back in, turn the car on and SYNC should be working flawlessly. Needless to say, nothing they did worked and they told me to go to the dealer as it … Sync doesn't even show up on phone as a choice to connect. Check your owners manual for the correct SYNC fuse. DJ8418 wrote:I have a 2009 Flex Limited with Navigation with SYNC. In the menu, select the option About Phone or Above Device. You don't have to disconnect the battery, you just have to to a Master Reset from within the Sync menus (which I think is a different option from resetting to defaults). I drive a Ford Explorer 2015 XLT. Hard reset the phone. It was disconnected overnight. Ford Forum is a community to discuss all things Ford. When I hit the home button on the phone or say Hey Siri, Siri comes on on my iPhone but it can't hear me and I can't hear it. This problem occurs with many people and there are many reasons why Bluetooth and Ford SYNC are not working with each other in a proper manner. All I get on the phone is the spinning wheel. Today is also a very rainy day if that has to do anything with and I dont button smash it. ... A/Z Plan pricing information is not available on all Ford websites. Remove the fuse F10 and put it back in and now everything seems to work fine again. The phone is paired properly with the Sync system and handsfree phone calls work fine. I've had it happen twice, and the only thing that helped for me was disconnecting the battery. TIA I'm using a Galaxy S9+, Bluetooth is connected, Sync is updated. For a better experience, please enable JavaScript in your browser before proceeding. No phone, no music, nothing. My ford sync worked fine a week or two ago, but lately it won't even turn on. I just experienced the same issue. iPhone 6 with all updates. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I have a 2009 limited. Last night when I called my gf on sync it was working perfectly fine but I was going to work to make a phone call it wouldnt turn on. Ford says that the issues i am seeing the iPhone, Verizon when phone messes up says Apple, when Ford sync does not work, then it is the iPhone again. It does not bring up the screen to pair my phone, I took it to a dealer and they insisted I leave my phone with them for 4 hours while they figure it out....that is not going to happen as my phone has all my personal information in it. In addition, some vehicles, trims or options you select may not … I pulled the fuse, per the advice of another forum member. Sometimes, opening the door and letting the Sync screen turn itself off works, but often it does not. Ford Trucks | Utes | Vans |SUVs | Crossovers, Ford Explorer, Mercury Mountaineer,Lincoln Aviator, Ford Crown Vic, Mercury Marauder, Grand Marquis, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. the phone button will not work and it is missing some stuff on the menu too. But this time sync microphone would not even work and going to connect bluetooth via dash buttons would only give me the "connect" 2 seconds wait "bluetooth media disconnected". WHAT A PAIN IN THE ARS! Could this be a fuse … read more Voice commands aren't being picked up and Bluetooth isn't connecting. A forum community dedicated to Ford Focus owners and enthusiasts. Still … Once I found a nice gentleman to jump my battery, I realized that the phone function no longer works. The Ford Sync screen stills shows this status even when I totally turn my phone off. cant do voice commands. I push the Settings button to pair the phone, and there is no code to pair the phone. The phone softkey does nothing, nor does the one on the steering wheel. ... Not working in Ford Focus with Sync 3 + Pixel 3.. When I push the Phone button, a pop up comes up saying no phone connected. JavaScript is disabled. When I insert the USB and press the phone button, return, install application, etc, it says no file found, though I can see the files. I've tried to perform a master reset but it I can't access the options when I can even start sync up. Also, disable the Bluetooth on your phone. Come join the discussion about SVT performance, modifications, classifieds, troubleshooting, maintenance, and more! Say what music you want to hear and listen to it easily with voice-activated search or say "Bluetooth ® audio" 48 to wirelessly stream your favorite content on your phone. couldn't find any sync troubleshooting threads. This however only worked once and since nothing in the sync system is working: the media button, the phone button, the voice command, the media and/phone menu section. recommended this. It seems like it has bit the dust. recommended this. It's a pain, because you'll lose all your preferences, but it will get the system working again. Over the last couple days, Sync does not respond to my voice and I cannot get my phone to pair to it. Paul - Android Auto Team. The phone button in by 2010 Ford Fusion does not work. Lounge: Samsung LE46A686, Sony BDP-S350, Windows 7 HTPC, Xbox 360 Elite, Nakamichi AV1/AVP1, B&W 684, B&W 686, B&W HTM62, BK XLS200 , Study: KRK RP5, KRK RP10S, EMU1616M , Snug: B&W 685, Yamaha RX-V765 When I press the phone button on the radio nothing happens & when I press on the media button the sync … Average failure mileage is 4,150 miles. I found this information in another thread where a Ford rep replied with the advice, as well as Jeffero28's reply. I spent several weeks with the new SYNC update no problem, suddenly the voice commands weren't working and it was unable to stream Bluetooth music (even if I manually selected the input). I press the Apps button and the screen I get has a selection for Sirius travel link and another button 'Find mobile apps'. Hello, I have a 2012 F250 with the standard radio, no NAV and SYNC. 2016 F150. For a better experience, please enable JavaScript in your browser before proceeding. I have a 2016 Ford Fusion with the basic Sync system in it (no touchscreen). Now my hands free phone button, voice activation button, and SYNC are not working. The 2014 Ford F-150 has 2 problems reported for sync does not work. The Sync is totally inoperable at this point, as user above experiences, there is … ... just press and hold the Power button for a while. ® By accessing Waze through SYNC 3 AppLink, you can collaborate with other users, outsmarting traffic by sharing information to get the best routes, and receive real-time alerts about accidents, road hazards and traffic jams. Any help will be appreciated. You can even let SYNC put together a personalized playlist. I've had the same thing happen twice. I called Ford and they wanted me to try steps for a soft reset as it may have been a software issue. Sometimes they don't not work with a direct push yet pushing on the edge of the button does work. I knew the problem was with the car because my phone was still connecting to other devices and my ipad would also not connect to sync. Weird problem started a couple days ago, no voice commands are working. When I checked with my VIN, it told me this on the Ford site: Thanks for updating the forum , might help others . I have Spotify, Waze installed on phone. Sync is not working in my car so I can't play any music from my phone. I recently tried to update the synch. Pair Your Phone with Ford SYNC Here is the way to sync iPhone to Ford sync. Siri on myy iPhone 6s Plus with 10.1.1 on it does not work. The SYNC screen will display either: ... Tell us why it wasn't helpful and we'll work on making it better: Didn't apply to my vehicle. When I hit that, it says it's searching my phone for apps, then returns 'no apps found'. Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On If this does not work, continue to steps 3 and 4. I ran into a similar problem a few weeks ago. It will be at the bottom of the menu. SYNC makes it easy to connect to your music and entertainment wherever you travel. If you use passcode, then by using passcode or by finger reader for iPhone 5 users, then visit Setting app in your phone. Thanks in advance. Ah, I'll try to find the fuse, then. Be forewarned there is a recall on the APIM however this will not … Part 1. The Most Frustrating thing in the world, here you’ve got this awesome Ford Vehicle with one of the most up to date technology systems available, the Ford SYNC system and the actual touch function just stopped working on you! I disconnected the battery to replace on my 2009 F150 Supercrew. Any ideas on what's going on? Everything else works, phone connects and can take and make calls, just can't use voice command. OUCH! Now Ford wants upwards of $1,800+HST just in parts alone + labour! Any ideas? Sometimes, reseting the AA works... Google user. Thank you for the suggestion, unfortunately it did not solve the issue. ... (Ford SYNC 3, OnePlus 6) Community Specialist . Is there a separate fuse for SYNC? Check out our discussions on the Ford Escape, Mustang, Edge, F-150, Raptor, Explorer, Focus, Fusion, Fiesta and more! The USB port and Aux port also no longer work, I believe that is related to the media not working. Using Waze inside your Ford vehicle is now easier since the much-loved, crowd-sourced navigation and traffic app is now compatible with available SYNC ® 3 AppLink. All SYNC related functions ceased to function a couple days ago. 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